Before you can receive funded healthcare, you must have a needs assessment through Needs Assessment Services Coordination (NASC). NASC operates the needs assessment and service coordination process on behalf of Te Whatu Ora: Health NZ. With your permission, you can be referred for an assessment by health professionals, GPs, hospital staff and specialists, or you can refer yourself.

A needs assessor will identify tasks that you find difficult, and ascertain what support others e.g. family/whānau, community support groups, etc., can provide to you. The assessor will then identify what specific needs require support from formal services, and for how long.

NASC has offices throughout New Zealand. Click here to find the office nearest to you.

Click here: www.nznasca.co.nz/find-your-local-nasc/

Once your needs assessment has been completed, you will be informed of what home support services you will receive, and what (if any) equipment you require. Once you have approved this assessment, it will be sent to your chosen healthcare provider.

Once we receive the referral from NASC, which includes the tasks you require support with based off the needs assessments, we will work with you and your family to customise your Individualised Support Plan, setting up the support you require, and developing a schedule that fits in with your day-to-day needs.

Home help will be provided by our dedicated team of trained Support Workers. They will come to your home and work with you to maintain your independence while respecting your dignity and privacy.