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Support Worker Updates

Training and Development

The vision of Visionwest Home Healthcare is to be people’s first choice in supporting independence. To achieve this, we take seriously the ongoing training and development of our staff.

Great service goes beyond what you know, however. It’s about how our services are delivered. The “how” is often what sets a quality service provider apart from the rest. This is why we care about your development as a specialised home Healthcare worker.

Support Worker Updates

Support Worker Updates will be posted here when necessary and appropriate.

Wednesday 18th August 2021 – Daily Covid19 Guide

CLICK HERE to download the latest COVID-19 guide.

Tuesday 17th August 2021 - Return to COVID Alert Level 4

Kia ora Support Workers


As you will have heard, a confirmed community COVID case in Auckland has meant a return to COVID Alert Level 4 for the entire country. For Auckland this will last for 7 days, for the rest of the country, 3 days.


Home Healthcare Support Workers are essential workers which means, work continues as usual in accordance with your latest roster.

If you are immune-compromised, or have unavoidable childcare responsibilities, please contact the office ASAP. If you are unable to work for a legitimate reason, you will receive your relevant daily pay – we will have more detailed information on this in the next day or two.

We are not currently cutting client visits unless we need to move support workers to cover urgent visits.

Tomorrow we are expecting a high volume of calls. If you can’t get through first time please be patient or leave a message and we will be in touch with you.


We have adequate PPE supplies in stock. If you need PPE, please come into the office in the usual way.


Because of the possibility of spreading COVID, if possible, please submit your timesheets by email.

We will have more detailed information soon.

Thank you again for all the great work you do at the front-line. Your clients will find your continued presence a huge help and comfort at this time.

Flora’s Story – Independence at 100 Years Old

Flora’s Story – Independence at 100 Years Old

I’m 100 years old. I used to be a nurse then, once my family grew old up, I was in hospital administration. Thanks to Visionwest, I’m still in my own unit. It makes me feel so good to still have...