Many people requesting in-home support will have the cost funded by the Government. Funding may come from:

• Te Whata Ora (Your local DHB).
• ACC.
• The Ministry of Health.

Those who do not qualify for government funding are able to pay for their own care through our private care service.

Home-based healthcare and support is arranged through Te Whata Ora (i.e. previously your District Health Board (DHB)). To qualify for Te Whata Ora-funded in-home support, you must:

• Be a New Zealand citizen or resident who is eligible for publicly funded health or disability services.
• Complete a needs assessment. You can refer yourself to a Te Whata Ora Needs Assessment Service Coordination (NASC) agency to be assessed for support services (or someone else can refer you, with your consent).

An application for home support begins with a Needs Assessment. You can arrange for this yourself or ask your GP or recommend you.

Click here to go to the Needs Assessment and Service Coordination Association website to find your nearest NASCA.

Visionwest Home Healthcare is certified by BSI Group to the New Zealand Home and Community Support Sector standard 8158:2012.
This BSI certification demonstrates our continual commitment to quality of care.

Ask your medical provider (e.g., your GP) to arrange a meeting with your local Needs Assessment and Service Coordination Association (NASCA) service. They will complete a Needs Assessment to assess your essential needs and natural supports available to you. If you qualify for Individualised Funding, they will discuss your needs and work with you to develop a personalised Support Plan. Your whānau can have input into this planning stage.

NASC will then inform you of the Host Organisations in your area so you can make a decision on who your care provider will be. Once you have made that decision, your details will be passed onto your chosen Host Organisation.

When your Individualised Funding is set up, you will be allocated a set number of service hours per week. These hours will be identified as Core and Flexi hours and the value of the hours will cover your Support Worker’s hourly rate, any other expenses that you choose, and the services you purchase from your Host Organisation.

There may be other conditions which will be explained to you as part of the assessment process, for instance, you cannot employ a family member who lives in your home.

Visionwest Home Healthcare is an Individualised Funding host organisation. Under the Individualised Funding Scheme, a Visionwest Support Coordinator will discuss your support needs and expectations and help you create a personalised Care Plan you feel comfortable with and that meets your requirements.