Visionwest provides quality in-home healthcare for older adults and people living with disabilities. This page contains some of the commonly asked questions relating to the support services we provide and funding relating to those services.
What regions do Visionwest work in?
We provide home healthcare services throughout the following areas…
- West Auckland.
- Auckland North Shore and North Auckland (to Warkworth).
- Waikato (Te Kauwhata to Taumaranui).
- Coromandel.
- Bay of Plenty (Waihi to Te Puke).
- Rotorua & Taupō District.
To find out if support is available in your area, go to our Contact Us page.
Who pays for my home help?
Many people requesting in-home support will have the cost funded by the Government. Funding may come from:
In Aotearoa New Zealand, there is support available to enable you to stay in your own home if you are struggling with day-to-day tasks due to an ongoing illness, age-related health challenges or you are living with a disability.
- The funding for this support is provided by
- Whaikaha, Ministry of Disabled People
- Health New Zealand/ Te Whatu Ora
- Accident Compensation Corporation (ACC).
Not all servies are covered under the Government’s Funded Care. For those who require extra services, or if they do not qualify for government funding, we also offer Private Care services.
How do I get home help, and do I qualify?
Home-based healthcare and support is arranged through Health New Zealand/ Te Whatu Ora, Whaikaha, Ministry of Disabled People, or ACC.
To qualify for funded in-home support, you must:
- Be a New Zealand citizen or resident who is eligible for publicly funded health or disability services.
- Complete a needs assessment. You can refer yourself to a Health New Zealand/ Te Whatu Ora Needs Assessment Service Coordination (NASC) agency to be assessed for support services (or someone else can refer you, with your consent).
How do I apply for home help?
Before you can receive funded healthcare, you must have a needs assessment through Needs Assessment Services Coordination (NASC). NASC operates the needs assessment and service coordination process on behalf of Health New Zealand/ Te Whatu Ora.
With your permission, you can be referred for an assessment by health professionals GP’s, hospital staff and specialists, or you can refer yourself.
NASC has offices throughout New Zealand. Click here to find the office nearest to you.
Click here: www.nznasca.co.nz/find-your-local-nasc/
What certification does Visionwest Home Healthcare have?
Visionwest Home Healthcare is certified by BSI Group to the New Zealand Home and Community Support Sector standard 8158:2012.
This BSI certification demonstrates our continual commitment to quality of care.
Individualised Funding
What is Individualised Funding?
Individualised Funding provides people who live with a disability with a way of directly managing their disability supports. It means you can choose who your support provider is and how they deliver your supports.
How does Individualised Funding work?
Ask your medical provider (e.g., your GP) to arrange a meeting with your local Needs Assessment and Service Coordination Association (NASCA) service. They will complete a Needs Assessment to assess your essential needs and natural supports available to you. If you qualify for Individualised Funding, they will discuss your needs and work with you to develop an Individualised Service Plan. Your whānau can have input into this planning stage.
NASC will then inform you of the Host Organisations in your area so you can make a decision on who your care provider will be. Once you have made that decision, your details will be passed onto your chosen Host Organisation.
When your Individualised Funding is set up, you will be allocated a set number of service hours per week. These hours will be identified as Core and Flexi hours and the value of the hours will cover your Support Worker’s hourly rate, any other expenses that you choose, and the services you purchase from your Host Organisation.
There may be other conditions which will be explained to you as part of the assessment process, for instance, you cannot employ a family member who lives in your home.
How do I access Individualised Funding?
Visionwest Home Healthcare is an Individualised Funding host organisation. Under the Individualised Funding Scheme, a Visionwest Coach will discuss your support needs and expectations and help you create an Individualised Service Plan you feel comfortable with and that meets your requirements.
Resources
Useful Links
Links to partner organisations and health providers:
Funded Care Resources
- Resources to help you stay at home:
https://info.health.nz/services-support/support-services/older-people/resources-to-help-you-stay-living-at-home - Help in your home:
https://www.govt.nz/browse/health/help-in-your-home/ - Home Support Services:
https://info.health.nz/services-support/support-services/older-people/home-support-services