Manaaki Kai – Social Supermarket
Manaaki Kai is Visionwest’s social supermarket. It provides greater freedom of choice for whānau meaning shoppers can select items that are usable and appropriate for their whānau.
Manaaki Kai is now closed for Christmas.
We reopen on Monday 20 January 2025.
Manaaki Kai operates with the help of Foodstuffs North Island and allows us to journey alongside West Auckland whānau and provide them with food support, nutritional advice, recipes and more.
Manaaki Kai is open Monday 10am – 3pm; Tuesday – Friday 9:00am – 11:00am and 2:00pm – 3:30pm.
Bookings must be made in person by visiting the Visionwest Whānau Centre (97 Glendale Road, Glen Eden).
Each shopper is asked to make a small contribution to help sustain the work of Manaaki Kai.
For more information see our Frequently Asked Questions below or phone 0800 990 026.
FAQs
What is a Social Supermarket?
A social supermarket is a small supermarket designed to provide food support for those who are going through tough times and are finding it difficult to afford food. While there is a small cost to use Visionwest’s social supermarket, this is significantly less than a commercial supermarket.
Unlike most foodbanks, the food is not prepacked. Shoppers can choose food that aligns with their dietary, cultural, and personal preferences.
Visionwest’s social supermarket is named
Manaaki Kai.
Where is Manaaki Kai and what are the opening hours?
Where is Manaaki Kai and what are the opening hours?
Manaaki Kai is at Visionwest, 97 Glendale Road, Glen Eden. Opening hours are:
Monday 10am – 3pm
Tuesday to Friday 9:00am – 11:00am and 2:00pm – 3:30pm
You must pre-book a time slot to visit.
Do I have to make a booking?
Yes. Contact Visionwest to book a time slot to visit Manaaki Kai. Bookings can be made:
• In person at our Whānau Centre at 97 Glendale Road, Glen Eden.
• By phoning 0800 990 026
Can I email for more information?
Yes, for more information you can email
kai@visionwest.org.nz
We do not take bookings by email, however.
To book you must phone or come to the Whānau Centre in person.
What area does Manaaki Kai service and who can use it?
This service is for any whānau living in West Auckland and in need of some extra help. This includes those currently supported by Visionwest, those new to Visionwest, and those currently supported by other social service agencies.
Is there a cost to shop at Manaaki Kai?
A small contribution from each person shopping at Manaaki Kai is necessary for the supermarket to be sustainable. This minimal cost is based on the size of the family and represents approximately 10% of a weekly benefit.
Will food parcels still be available?
Yes, our Pātaka Kai will still operate and provide emergency food parcels to those who need them.
When Manaaki Kai first opens, we will not be able to supply the amount of food required by all those who request food support from Visionwest. For this reason, food parcels will still be available.
The Pātaka Kai will be open Noon to 2pm, Tuesdays, Wednesdays and Thursdays at 97 Glendale Road, Glen Eden. This will allow whānau to receive emergency food and an additional top-up food parcel if required.
How often can I visit Manaaki Kai?
Whānau will have the opportunity to shop at Manaaki Kai once every four weeks (or more often on a case-by-case basis). This will ensure that each whānau receives enough food and pantry staples to sustain them for a week or two.
Will there be someone to help me with my shopping?
If you need any help while shopping, our Manaaki Kai manager and food services team will provide you with advice on healthy food options, meal planning and recipe ideas while you shop.
Will you still accept food donations?
Yes. Food donations will still be gratefully received and will help make up Pātaka Kai food parcels.
Food Donations
You can contribute to Visionwest’s food support service by bringing items directly to Whai Manaaki Kai. Please drop off to 97 Glendale Road, Glen Eden, between 9am and 11am Monday to Friday.
Monetary Donations
Whai Manaaki Kai exists because of the generosity of individuals, businesses, and groups throughout Aotearoa. Because food demand often exceeds the supply of donated food, we welcome monetary gifts. Every dollar given to Whai Manaaki Kai goes directly to the purchase of food.
Contact Details
Visionwest Whai Manaaki Kai
97 Glendale Road
Glen Eden
Auckland 0602
Phone: 09 818 0781
Email: kai@visionwest.org.nz